Term and Condition - Trekking Mount Rinjani Lombok Island

Term and Condition Trekking Mount Rinjani and Tours in Lombok

Process and procedure ticket entry to Mount Rinjani National Park

Please and please fill out the form below by emailing us at trekkingrinjani@gmail.com or reservation@trekkingrinjani.com
The purpose of this form is to process climbing Mount Rinjani and soon we will buy tickets to enter Mount Rinjani National Park below via our email

Trekker 1
Full name: ---
Passport: ---IDENTITY NUMBER---
Date of Birth:
Phone Number:
Family Phone Number:

Trekker 2
Full name: ---
Passport: ---IDENTITY NUMBER---
Date of Birth:
Phone Number:
Family Phone Number:


Book and Reservation Trekking Mount Rinjani

Book your reservation at doing one month or 2 weeks before you arrive in Lombok Island and we don't serve book reservations by phone or by email suddenly on a period that day.

We do not accept payment via Western Union:

Just keep in mind that Western Union and moneygram are unsafe and unsecure ways to send money.

Western Union and moneygram do not verify anything on the form the sender fills out, not the name, not the street address, not the country, not even the gender of the receiver, it all means absolutely nothing. The clerk will not bother to check ID and will simply hand off the cash to whomever walks in the door with the MTCN# and question/answer. Neither company will tell the sender who picked up the cash, at what store location or even in what country the money walked out the door. Neither company has any kind of refund policy, money sent is money gone forever. If you google "Western Union scam", "fraud moneygram scammer" or something similar you will find hundreds of posts from victims and near-victims who lost money via Western Union and moneygram. It is common to lose money, especially Western Union from Malaysia and Singapore

Term payment & condition

To avoid the hassle before departure date or on the date of arrival of your home country. 50% of the deposit or transfer payment is required prior to the arrival date. However, full prepayment will be required during the meetings service on the first day upon your arrival in Lombok, by our representatives in Lombok. Prior to joining the selected trips, cash payments will be accepted for meeting service. All payments can be made in Rupiah (Idr), USD, Euro. Australia, dollars or Pounds, based on the exchange rate at the time of the transaction. Please pay in any currency of your country so that our banks in Indonesia will receive Rupiah.


For the secure of booking a reservation, transfer into our bank account as deposit 50%, and remaining payment after trekking mount Rinjani. Please not to cut the fees of transfer from the above prices. Please you pay or to transfer in any currency of your country so that our banks in Indonesia will receive Rupiah. When you have to agree with the above discount prices, we will send pro-forma invoice to you via email, and book a reservation enough through our email, if your payment has been received in our bank account, and of course book your reservation already we block your accommodation, transport, porter and guide, so that you have scheduled in the daily operation of our office.

Our Bank account

ACCT Number: 0560882122
Beneficiary name: I Komang Satya Budi
Swift code: CENAIDJA
Swift Sort Code: CENA

Deluxe service Mount Rinjani we mean

When you need an extra porter to carry Your personal belongings, wherever you will be followed by your porter, extra food, thick foam mattress, chair, trekking sticks and the other, you will be given an extra charge by our coordinator once you arrive on the first day or before climb or after arriving at the hotel under the foot of Mount Rinjani.

Cancellations and refunds

No refund and cost reduction if restaurant, hotel, transport, porter, and guide objects are canceled not because of our company PT Sasak Lombok Tour and Travel, but by the participants or due to force majeure or unexpected events. In the event of an earthquake or disease or called "force majeure" there will be a trip diversion option with an adjustment to the cost or destination that will be informed to participants.
If a participant does not approve the above option, then it is considered cancel and the fees that have been entered are non-refundable / forfeited. Refunds do not apply to individual cancellation or deduction of participants after an agreement or payment of Deposit.
If there is a refund due to cancellation of tour package booking, the condition refund process will last for 7 working days.

Medical Information

All participants should be fit and healthy!
It is recommended that all people with medical problems or diet restrictions please let us know as well, before departure, so they might be met. It is recommended to bring with you any medications, too, some band-aid, antibiotics, aspirin for headaches, etc. (for the tropics)

Limitation Of Liability

We only act in the capacity of transportation companies, hotels, operators, and other, related to his schedule. Will not be responsible for loss, damage, harm, including death, change of schedule, distortions, etc that are beyond our control.

Travel insurance climbing to Mount Rinjani

We strongly recommend that you have taken the cover right at the time of your holiday reservation to climb Mount Rinjani, that we as Trekking Organizer have covered Insurance ascent to Mount Rinjani.
In the event of an accident during the climbing of visitors, the cost of evacuation will be charged by us and by the Office of Mount Rinjani National Park. Because the ticket is included in the Insurance

Travel Documents

Everyone should be responsible to obtain the appropriate visa (s) and bring a valid passport at all times. All travelers to Indonesia must be in possession of a passport valid for at least six months after the date of arrival. Please note that passport and visa requirements are not the responsibility of us or your agent.

Not include in the package of fare

Fees for passports, inoculation, the cost of excess baggage, baggage insurance, accidents and goods is private, such as drinks, laundry service, tips and gratuities and much more ...

Air Travel

Participating tour operators this is Lion Airlines, and Garuda Airways. However, it may be at any given time is required to use the services of other flights. No airline would incur responsibility or liability to any person named in the order, apart from the obligations that may arise as a carrier.

Your Luggage

For all the domestic economy baggage allowance limit check in luggage for each passenger two bag/piece. However, neither the bag/cut the total dimensions may exceed 20 kg each. We recommend you to take the necessary baggage during the trip. In case You have already checked-out from the hotel, please packing your trunk and locked it to store in our Office. We will take it back to you at your arrival from the trip.

Travel Accommodation

Trekking Rinjani is not itself a carrier or an entrepreneur, we don't have an airplane, hotel, or coach. Flight, coach trips, tours and hotels other accommodations consist in your tour provided by reputation and brings its hoteliers on the conditions of their own. It is important to note, therefore, that all bookings with Trekking Rinjani are subject to the terms and conditions and limitations of liability imposed by airlines, operator of the coach, the hoteliers and other service providers, including but not limited to rent a car, restaurant operators, whose services we use, some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage.

Our Responsibility

We always do our best to ensure Your travel arrangements are satisfactory and we are responsible for, but only to the extent of, any loss or damage suffered by You as a result of our negligence or our employees or agents. However, we cannot accept any liability whatsoever for actions, omissions or default, whether negligent or otherwise, of their flight, coach operators, hoteliers, or others who provide services in connection with your holiday in accordance with the contract between them and yourself (which can be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom we have no direct control and exclusive. We do not accept liability in contract or tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majored or other events that are beyond our control or which are not preventable by reasonable diligence on our part, including but not limited to war, riot, fire, flood a superb weather, severe, natural disasters, acts of Government or of any authority, accident or failure of machinery or equipment of industrial action (whether or not involving our employees, and although such action may be settled by agreeing to the demands of workers ' groups).

The condition of the ascent of Mount Rinjani during Ramadan or fasting

During the month of Ramadan or fasting, we still serve the ascent of Mount Rinjani.

Routine closure of Mount Rinjani National Park

The closure of hiking paths is one form of management of the climbing is done in order to restore (recovery) of ecosystems, the anticipation of danger of fire due to drought, cold weather and the anticipation of the rainy season that accompanied the wind that may harm the climbers. There are 2 closing mechanisms, namely a routine and incidental (at any time when needed) the certainty of closure will be issued by the clerk of the National Park of Mount Rinjani and announced through the entrance and in the Office of the National Park of Mount Rinjani). The closure of the hiking paths are routinely done during planned every year once at the time of the rainy season at the time specified during the early January to March, other than rain and strong winds accompanying the danger at any time can occur also as conservation of nature, Mount Rinjani National Park will open again in early April, it is already customary in each year.

The condition of the ascent of Mount Rinjani during Ramadan or fasting

During the month of Ramadan or fasting, we still serve the ascent of Mount Rinjani.

Guides and porters are not working during the ascent of Mount Rinjani

At the feast of victory of Idul Fitri guides and porters are not working during the ascent of Mount Rinjani, because they've been doing: Eid prayer, Turn on Night Feast, Mutual visiting relatives, Visiting The Grave.

F.A.Q. Trekking Mount Rinjani

Question: When is the best time of the year to climb Mt Rinjani? And when does the national park mount Rinjani close?
Answer: The best season of the climbing mount Rinjani are April - December. Mt Rinjani National Park closed from January - March due to the heavy rain. In fact, almost all year round it is possible to do trek due to the tropical climate that Lombok has, unless the activity of the volcano raised. The National Park authority will send notification about the current activity of the volcano.

Question: What are the different between Deluxe and Standard Service at Mount Rinjani?
Answer: The Deluxe Service gives travelers more convenient facilities such as; porter to carry your extra luggage to mount Rinjani, mountain chair, soft mattresses for sleeping, toilet shelter, better food, etc, while Standard Budget service use communal trekking equipment.

Question: Do the porters carry our luggage/backpack to Mount Rinjani?
Answer: No they don't. Porters we provide are in charge to carry all logistic for the trek program only. If you wish, you can pay extra for extra porter to carry your extra luggage at IDR 300,000 per porter per day and pay direct to the porters after trek mount Rinjani.

Question: What time is the pick up time on the first days before climb Mt Rinjani in the morning if I stay in Senggigi or Mataram area?
Answer: Pick up point at the hotel lobby is at 06:00AM, anywhere in Senggigi or Mataram. For those who stay in Gili Islands, the pick up point would be at Bangsal Port OR Teluk Nara Port at 06:00AM, please arrange yourself boats transport from the Gilis to Bangsal Port OR Teluk Nara Port.

Question: Where can I leave my extra luggage during the trek program to Mount Rinjani?
Answer: You can leave luggage to our coordinators under foot of mount Rinjani. You can have all your luggage back after the trek ends. Please check again your luggage before you leave the mount Rinjani, does not cost anything to your luggage is kept securely in our place. It's the usual things we do with our guests also with your luggage safe.

How to choose the best Mount Rinjani Trekking service?

Select your mount Rinjani climb package carefully. Yes, you can take a tour of some cheap once you arrive in Lombok but you tend to get what you pay for in Mount Rinjani. We suggest to ignore the cheapest option and spend a little more to make sure you feel comfortable and safe in Mount Rinjani later.

Mount Rinjani without a guide and porters

While it is technically possible to trek Mount Rinjani without a tour or a guide, it is actively discouraged both by the government and the community. Unless you are an extremely experienced hiker and have hiked in the tropics before, don’t even consider it. If you’re injured on the mountain without a guide or porters, you’ll be in some serious trouble.

If you do decide to trek Rinjani independently, please sign in at the park office and pay the entrance fee. Though it’s questionable whether the fees are used to maintain Rinjani, signing in is for your own safety.

Guides and Porters Mount Rinjani

Ascent to Mount Rinjani, it is not recommended to do it alone, without being accompanied by a porter or guide. Especially for those who have never been to Mount Rinjani, because several climbers died on Mount Rinjani. The causes are varied, some are lost, some are cold and tired and other reasons. His initial intention was to take a vacation, but it turned into a disaster and made trouble for other people (officers).

The difference between the guide and the porter

Here is that the guide is the person who will guide you while in the climbing area of ​​Mount Rinjani, but will not carry your luggage (equipment and food). While the porter is the person who will carry your belongings, so you only need to bring personal equipment as needed, such as mineral water, gadgets and personal medicine. In addition, the porter's job is to cook your food while on the trip. You only need to carry the burden of your backpack on your shoulders, only 7 kilos

The rates for guides and porters on Mount Rinjani have been agreed upon by the association

Guide fare: IDR 350,000 per day
Porter fare: IDR 300,000 per day
And these rates can change at any time, depending on the agreement between the association and the Mount Rinjani National Park.